What is the cost?

We accept several insurance plans. Please see the payment, pricing, or insurance tabs for more information. We are unable to answer plan specific questions, so please call the number on the back of your insurance card with all questions regarding coverage.

If you decide not to use insurance, we will bill at an hourly rate. We collect out-of-pocket payments after each session.

How long are sessions?

All therapy sessions are 50 minutes.

Do you have a cancellation policy?

We do! We would love it if you could cancel your session within 24hrs of the scheduled appointment. If you cancel in less than 24hrs, you will be billed a $50 cancelation fee which is to be paid out of pocket, and is not covered by insurance.

What is the best way to reach you?

Email is the best way! Feel free to email Kelsey at rehomeke@gmail.com with any questions, comments, or scheduling needs. The Counseling Collective is not a crisis center, so responses will likely not be immediate. If you are in an emergency and need immediate support, please call 911 or the emergency mental health hotline, 988.

Do I need to do any paperwork before we meet?

It would be a huge help if you were able to complete any intake information/ forms prior to your first session. The Counseling Collective uses an online client portal. Once you have a session set, we will ask you for some basic information to get you set up with a portal. In there, is where you will find all the required documentation!

If online isn’t your thing, we also do have paper copies which can be filled out at the time of your session.

Where is the office?

The Counseling Collective is located in Inver Grove Heights, MN. Once you arrive and enter the building, please head down the stairs and to the right. Kelsey’s office is the only office on the right of the staircase. There is also a personal waiting area for clients off the hallway, please feel free to hangout in there while you wait!

I want to meet online, how does that work?

Meeting virtually is a great alternative to in-person sessions. Whether you live far away, have transportation issues, or just prefer this method, we do offer online sessions via a HIPPA compliant therapy portal. We will send you the link 24 hours prior to your appointment, via email.